We always try to turn orders around the same day they are received and are usually sent first class royal mail except orders over £50.00 which are sent by special delivery

Royal Mail Special Delivery Next Day guaranteed for delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Adverse weather conditions can effect this guarantee.

Terms and conditions of purchase are as follows

A statutory cooling off period of 7 working days in which to return the goods unused and intact as they were received any sale or reduced items are final sales with no returns

For your own security it is suggested either sending items back by Recorded delivery or obtaining a certificate of postage from the post office

We will try to accommodate colour choice but some times may have to substitute a different colour

Please contact us before returning goods

Payment is handled via the Paypal secure server through debit or credit card or if you have a Paypal account you may prefer to use funds from this. An explanation of the Paypal payment page can be seen here http://www.yoyoz.co.uk/images/page.jpg

Or you may prefer to use Nochex to process your payment for you simply select this option at checkout

Alternatively at present we can accept postal orders delivery will of course be delayed for this method

We do not hold any card details and in fact never even see your details

Unfortunately at present we do not take payment over the phone, but we are more than happy to help in anyway we can to make shopping at YoyoZ.co.uk an pleasant and enjoyable experience