We always try to turn orders around the same day they are received before 3.30pm and are usually sent first class royal mail except orders over £50.00 which are sent by special delivery. The Royal mail special delivery service is guaranteed delivery before 1pm next working day i.e. Monday to Friday Royal Mail do endeavour to deliver Saturday but if you require the (SG) saturday guarantee please contact us prior to ordering

We will try to accommodate colour choice but some times may have to substitute a different colour

Please contact us before returning goods for a returns number as we can not accept packages without one all goods must be returned within 7 working days in accordance with
Distance selling law . returns must be in orginal condition .Please address returns to YoyoZ 85 Regent Street Exeter Devon. EX2 9EH

For your own security it is suggested either sending items back by Recorded delivery or obtaining a certificate of postage from the post office

Payment is through Paypal secure server through debit or credit card or if you have a Paypal account you may prefer to use funds from this

We do not hold any card details and in fact never even see your details

Alternatively at present we can accept cheques or postal orders delivery will of course be delayed for these methods

EUROPEAN SHIPPING CHARGES ARE
(All orders valued over £7.00 will be shipped insured and tracked)
From 0 to to £7.00 = £3.50
From £7.01 to £12.00 = £5.90
£12.01 above = £7.00

REST OF THE WORLD SHIPPING
(all parcels ship insured and tracked worldwide priority)
From 0 to £250 = £10.00
£ 250 above = £15.00